Typical jobs across Onondaga County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

Get a fast quote

Fastest: call (833) 490-5225. Or send this and we call you back.

Your name

Phone

ZIP code

Service

4 job stories

Typical job

What homeowners notice: After a heavy storm the owner finds a few inches of water across the basement floor and a damp line on the lower wall. The lowest floor drain is gurgling and the washer's standpipe is wet.
What we do: The crew cuts power to the basement at a dry panel, pumps the standing water and clears the silt that came in with it. Meters are used on the floor, the wall base and the framing, and a dehumidifier and air movers are set by the readings.
What to expect: The readings fall over the visits until they reach a dry level, and the owner receives the log, the photographs of the water line and a note that the drain should be checked by a plumber.

Most of a working day on site typical visit

Typical job

What homeowners notice: The floor of a finished basement looks dry a few days after a water event, but a musty smell persists and the lower drywall feels soft near the corner. The owner notices a faint stain at the base of the wall.
What we do: The crew reads the wall at several heights and finds the moisture stops above the base. A small section of drywall is cut back to the wet line, and the cavity and the bottom plate are dried with airflow until the readings reach a dry level.
What to expect: The owner receives the readings from each visit, the photograph of the cut line and the list of materials removed. The cavity is closed only after it reads dry.

Two visits over a few days typical visit

Typical job

What homeowners notice: After a storm the owner in a village house finds water in the cellar and silt on the floor below a window well that filled during the rain. The water has run along the wall toward the stairs.
What we do: The crew removes the water and the silt, clears the window well's drain and reads the wall below the window. The entry is recorded, and the village office is named in the file for questions about the drain.
What to expect: The owner receives the log, the photographs of the window well and a written note of the entry point, which the owner can pass to the village office and the insurer.

Several hours on the first visit typical visit

Typical job

What homeowners notice: During a heavy rain the owner runs the washer and sees water rise through the basement floor drain. The water is grey, smells of sewage and has spread to the carpet at the bottom of the stairs.
What we do: The crew keeps the family out of the room, removes the sewage with pumps and wet vacuums, takes out the carpet and pad, and cleans and disinfects the hard surfaces. A plumber is called for the line, and the crew's note says where the water came up.
What to expect: The room is dried to readings, and the owner receives the list of materials removed and the disinfection record, along with the plumber's report for the line.

A full day on the first visit typical visit

Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.